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Identisys Ltd

Terms & Conditions of Sale 

Updated on 1 September 2021


All quotation amounts are an indication of costs and financial commitments produced by Identisys Ltd and are based on the assumption of the validity of all information provided by the purchaser being fully accurate and correct in all circumstances. 


Identisys Ltd reserves the right at any stage to amend, withdraw and/or vary any quotation or other relevant commitment in relation to the quotation if:

  • There are any variations in costs to Identisys Ltd associated with the supply of the good(s) or service(s) being purchased; 

  • There is any request by the purchaser to change the delivery date, quantity or type of goods or services ordered;

  • There is any delay caused by any instructions of the purchaser or failure of the purchaser to give Identisys Ltd adequate or accurate information or instructions;

  • There are any changes in factors beyond Identisys Ltd's control including foreign exchange fluctuations, increases in taxes, duties, labour costs, materials and other manufacturing costs.


The purchaser's approval of the quotation may be subject to final confirmation by Identisys Ltd on receipt of any order and Identisys reserves the right to refuse any order. 


The quotation and these terms and conditions are valid for the period indicated in the quotation. If no period is indicated, the validity shall be seven (7) days from the date of the quotation. 


All staff ID cards and/or custom lanyard jobs will require pre-payment before commencement.  


By approving the quotation and placing a final order related to any other service (i.e. not related to staff ID cards and/or custom lanyard jobs), the purchaser agrees to a 100% payment term after final confirmation of the purchaser's order by Identisys Ltd, unless different payment arrangements are agreed in writing between both parties during the process of placing and confirming the purchaser's final order. A 100% payment term is a payment made by the purchaser paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).


If the purchaser fails to make the payment due to Identisys Ltd under the quotation by the date agreed between both parties, the Customer will pay interest on the overdue sum from the agreed due date until payment of the overdue sum. Interest will accrue daily and will be notified by Identisys to the purchaser. 


Any special request made by the purchaser (e.g. delivery or special packaging) that are not noted on the quotation may incur an additional fee. 


All services which require design services will require the purchaser to pay a fee of KSH 2,500 for artwork origination which will be refundable once the order is confirmed by both parties. This fee is inclusive of 16% VAT.


Custom cards are special cards which cannot be refunded once an order is approved by the purchaser and the job is completed by Identisys Ltd. 


The quotation does not guarantee the completeness or accuracy of any information relied upon by the purchaser. Identisys Ltd disclaims liability for any loss, damage or expenses howsoever caused to the purchaser, arising from the sending, receipt, use or reliance of any information by the purchaser contained in the quotation. 


The purchaser understands that information submitted by them to Identisys Ltd will be held and used by Identisys Ltd in fulfilling its obligations in respect of the services contracted for upon approval and confirmation of the same by both parties and that such information may be used to offer the purchaser other services provided by Identisys Ltd.​

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